Privacy Policy

Our Commitment to Your Privacy

At Akos GmbH, we are deeply committed to protecting the privacy of our website visitors and clients. Our approach to data handling is built on transparency, security, and respect for your personal information. We believe that a strong privacy framework is fundamental to building lasting trust within our professional relationships.

This Privacy Policy outlines how Akos GmbH collects, uses, maintains, and discloses information collected from users of the https://www.akos-gmbh.de website and our associated services. We rigorously adhere to all applicable European data protection standards, including the General Data Protection Regulation (GDPR).

For any privacy-related questions or concerns, please refer to the "Privacy Questions and Concerns" section below or contact us directly.

Information We Collect

Akos GmbH collects various types of information to provide and improve our construction services, communicate effectively, and enhance your experience on our website. We collect only what is necessary and relevant for these purposes.

• Contact Form and Project Inquiry Details: When you use our contact forms or submit project inquiries, we collect information such as your name, email address, phone number, company name (if applicable), and details about your construction project. This information is essential for us to understand your needs and respond to your requests.
• Website Usage Data and Analytics: We automatically collect non-personal information about your visit to our website, including IP addresses, browser type, operating system, approximate geographic location, referring URLs, and pages viewed. This data helps us analyze website traffic, understand user behavior, and improve website navigation and content. We use anonymized data where possible.
• Communication Records: When you communicate with us via email, phone, or other channels, we may keep records of these conversations to provide consistent service, address your inquiries, and for quality assurance.
• Technical Information for Website Functionality: Certain technical data, such as cookie identifiers, might be collected to ensure the proper functioning of our website, manage user sessions, and provide a personalized experience.
• Optional Information for Service Enhancement: On occasion, you may choose to provide additional information that is not strictly necessary but helps us tailor our services more effectively to your specific requirements. This is always voluntary.

How We Use Your Information

The information we collect at Akos GmbH is used for specific, legitimate business purposes, always with your privacy in mind. We do not sell or rent your personal data to third parties.

• Project Consultation and Construction Service Delivery: Your information is primarily used to understand your project requirements, prepare proposals, provide quotations, and effectively deliver the construction services you request from Akos GmbH.
• Communication About Services and Project Updates: We use your contact details to communicate important updates regarding your project, answer your inquiries, and provide information about our services.
• Website Improvement and User Experience Enhancement: Analyzed website usage data helps us to continually improve the functionality, performance, and content of our website, making it more user-friendly and relevant.
• Legal Compliance and Business Operation Requirements: We process information as necessary to comply with legal obligations (e.g., tax, accounting, or regulatory requirements) and for the legitimate operation of our business, such as fraud prevention and internal administration.
• Marketing Communications (with Opt-Out Options): With your explicit consent, we may send you occasional marketing communications about new services, industry insights, or special offers that we believe may be of interest to you. You will always have a clear option to opt out of these communications at any time.

Your Privacy Rights and Controls

Under GDPR and other applicable data protection laws, you have specific rights concerning your personal information. Akos GmbH is committed to helping you exercise these rights.

• Right to Access: You have the right to request copies of your personal data that we hold.
• Right to Rectification: You have the right to request that Akos GmbH correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that Akos GmbH erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that Akos GmbH restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to Akos GmbH's processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that Akos GmbH transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the next section. We will respond to your request within one month, in accordance with legal requirements.

Privacy Questions and Concerns

Your trust is paramount to Akos GmbH. If you have any questions about this Privacy Policy, our data practices, or wish to exercise any of your privacy rights, please do not hesitate to reach out to us.

Official Data Protection Contact:
Data Protection Officer
Akos GmbH
info@akos-gmbh.de

Complaint Process:
If you believe that Akos GmbH has not adequately addressed your concerns regarding your data privacy, you have the right to lodge a complaint with your local data protection supervisory authority.

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website or direct contact if appropriate.